9/8/2014 - Effective September 8, 2014, the WITS Help Desk hours of operations will be changing to Monday-Friday from 8:00 AM - 5:00 PM (MST).
7/30/14 - FAS Outcomes (CAFAS/PECFAS) will be unavailable on August 12, 2014.
7/22/2014 - The WITS Help Desk is pleased to announce that in the coming weeks, all WITS sites will be update with the new user interface currently referred to as WITS Beta. Over the past five months, users have had the opportunity to participate in the testing of the new WITS user interface, and it is now ready to the fully implemented. Please refer to the training calendar for upcoming training opportunities on the new user interface. Additional information will be sent out as we draw closer to implementation.
6/9/2014 - The WITS Help Desk is implementing a new process to assist in timely completion of security requests regarding WITS and GAIN. Requests will be referred back to the Regional WITS Administrator (RWA), in the form of an e-mail, when additional information is needed to complete setup or changes. This e-mail will detail any missing information on the form, will state the required action to be taken, and will include a due date for reply.
PLEASE NOTE: The WITS Support Ticket function has been fixed and is currently working properly. ALL security requests must be submitted via a WITS Support Ticket.
4/14/2014- Updated WITS security access forms are posted on the WITS website. New permissions have been added and some other changes have been made. Please use these forms for submitting new requests.
3/11/2014- The WITS releases that update the system by correcting errors and adding improvements will now be named numerically and will occur on a biweekly basis. The release notes will continue to be available on the Systems Errors tab.
2/5/2014 - Welcome to the new Idaho WITS for IDHW Mental Health webpage. We will be updating this new page frequently. Please take time to explore the different resources available under each of the tabs on this page. You can also access a training calendar by clicking on the Training button above. If you have any questions, you can contact the WITS Help Desk by email at DBHWITSHD@DHW.IDAHO.GOV or by calling (208) 332-7316. WITS Help Desk support is available to answer calls Monday through Thursday, 8 a.m. - 5:30 p.m. MST and Friday, 8 a.m. - 5 p.m. MST.
7/29/2014 - When a user attempts to add a diagnosis on the Edit Axis Evaluation screen, if they click Add to Axis without selecting a value in the Axis field, they will get a yellow page error. This issue has been submitted to FEi.
Diagnosis Screen Error
WITS has a monthly release that updates the system by correcting errors and adding improvements. Click the links below to read about each monthly change.
Help Desk - WITS users may contact the WITS help desk via email at DBHWITSHD@DHW.IDAHO.GOV or by calling the central WITS help desk phone line at (208) 332-7316 or Toll-Free at (844) 726-7493.
WITS help desk support is available to answer calls Monday through Thursday, 8:00 a.m. to 5:00 p.m.
The WITS/GAIN (Global Appraisal of Individual Needs) interface is unique to Idaho. The interface allows identified providers to access GAIN Assessment tools through the WITS system. Identified users have the ability to administer, edit, and save the GAIN Quick, GAIN Short Screener and/or the GAIN-I in the WITS system.
Contact the GAIN ABS Support Team if you have any questions or would like to attend GAIN ABS user training via LiveMeeting. Trainings are held every 1st Wednesday of each month at 8 AM (MST) / 7 AM (PST) and every 3rd Wednesday of each month at 12 PM (MST) / 11 AM (PST).
GAIN ABS Support Team: 309-451-7777, ABSsupport@chestnut.org