Idaho.gov   

Announcements

04/17/2018 - The WITS Production and Training sites will be unavailable on Saturday, April 21, 2018 from 4:00 a.m. to 8:00 a.m. (MT) for monthly maintenance updates. No one will be able to access WITS while the update is taking place. For more information, please contact us at dbhwitshd@dhw.idaho.gov.

04/16/2017 - The WITS Production sites will be unavailable from 4:00 a.m. - 6:00 a.m. (MT) on Tuesday, April 17, 2018 for a system update.  No one will be able to access WITS while the update is taking place. For more information, please email us at dbhwitshd@dhw.idaho.gov.

04/11/2018 - The Automation Help Desk will be closed tomorrow, April 12, 2018, from 10:00am-12:00pm (MT) for an Divisional Staff Meeting and from 3:00pm-4:00pm (MT) for an Automation Team Meeting. Please send questions or requests for assistance to dbhwitshd@dhw.idaho.gov and we will contact you when the Help Desk reopens. Thank you!

03/15/2018 - The Automation Help Desk will be closed today, March 15, 2018, from 3:00pm-4:00pm (MT) for an Automation Team Meeting. Please send questions or requests for assistance to dbhwitshd@dhw.idaho.gov and we will contact you when the Help Desk reopens. Thank you!

03/12/2018 - An intermittent issue has been identified in the ICANS Pacific site. After logging into the ICANS Pacific site, some users are unable to view the client list. This issue is intermittent in only the ICANS Pacific site and is not impacting all users.  We are working on identifying the issue and resolving it as soon as possible.  Updates will be provided as soon as they become available. A work around has been identified: log into the ICANS Pacific site using Chrome.

03/08/2018 - The WITS Production sites will be unavailable for a brief time before 7:00 a.m. (MT) on March 9, 2018.  The sites will be updated to the 18.31.1 release. No one will be able to access WITS while the update is taking place. For more information, please email us at dbhwitshd@dhw.idaho.gov.

02/27/2018 -  The Internet was experiencing intermittent outages for a short time today and some users were unable to access the WITS Production Sites.  The issue appears to be resolved. If you continue to have issues accessing the WITS Production Sites, please contact us at dbhwitshd@dhw.idaho.gov. 

02/22/2018 - The connection between WITS and IJOS is currently down. No one will be able to connect to IJOS through WITS during this time. There is no known estimated time for the connection to be restored. For additional information, please contact the Help Desk. Thank you!

02/16/2018 - The WITS Production sites will be unavailable on Saturday, February 17, 2018 from 4:00 a.m. - 8:00 a.m. (MT) for maintenance. No one will be able to access the system during this time. For more information, please contact us at dbhwitshd@dhw.idaho.gov.

02/15/2018 - The Help Desk will be closed on Monday, February 19, 2018 in observance of President's Day. Please send questions or requests for assistance to dbhwitshd@dhw.idaho.gov and we will contact you when the Help Desk reopens. Thank you.

02/12/2018 - The WITS Production sites will be unavailable on Tuesday, February 13, 2018 from 6:00 a.m. - 7:00 a.m. (MT) for maintenance. No one will be able to access the system during this time. For more information, please contact us at dbhwitshd@dhw.idaho.gov.

02/08/2018 - The Help Desk will be unavailable Thursday, February 8, 2018 from 11:00 a.m. - 12:00 p.m. for an Automation Team Meeting. Please send questions or requests for assistance to dbhwitshd@dhw.idaho.gov and we will contact you when the Help Desk reopens. Thank you.